Monday 30 July 2012

Energy supplier websites suffer from terrible UX | Econsultancy

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UK energy companies are delivering such a poor customer experience that they’re potentially losing out on new customers, according to a new report from Global Reviews.

In fact the study found that just 6% of potential customers would recommend energy suppliers' websites, while 64% would actively discourage friends or colleagues from visiting.

http://econsultancy.com/uk/blog/10439-energy-supplier-websites-suffer-from-te...

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