Sunday, 26 February 2012

Ofgem under pressure to act on energy disputes that are pushing small firms to the wall

Energy watchdog Ofgem is coming under increasing pressure to help businesses being pushed to the brink by lengthy and financially damaging disputes with brokers and suppliers.

Firms that submitted views on the energy market for an Ofgem investigation are waiting to see what action, if any, the watchdog will take to deal with problems such as misselling, the widespread use of costly rollover contracts and the failure of suppliers to deal with complaints.

But in the meantime, small businesses are continuing to suffer at the hands of some brokers and suppliers with controversial energy company Business Energy Solutions in the spotlight again after claims that a five-year dispute pushed a small business to the brink of closure.

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