Figures from Ofgem, the energy regulator, show that nearly 2 million gas and electricity customers are repaying a debt to their supplier.
But uSwitch.com, the price comparison website, says that the real figure is close to 5 million. It says the Ofgem figure leaves out almost 3 million people who owe money to their energy company but are not on an ‘official’ debt repayment programme.
Ann Robinson, of uSwitch.com, says: “Ofgem’s statistics are damning, but they skim the surface and conceal the real size and scope of the energy debt in Britain today. Our research shows that nearly 5 million households owe money to suppliers and that their collective debt is £624 million.”